Decontamination
At MEDevice we understand how vitally important it is to follow a strict policy of cleaning and decontamination to prevent cross-contamination between users of equipment. That is why we can take this huge responsibility off your hands with our specialist service and engineering team.
We will arrange collection, organise the decontamination and return the mattresses to your healthcare setting in full working order.
Once systems arrive in our specialist engineering centre they are taken to a controlled area where cleaning and maintenance is undertaken. Our experienced engineering team follow a strict pathway pertinent to each part of the cleaning and repair process. Mattresses are fully immersed into a bath where all contaminates are removed, we don’t just wipe down.
MEDevice care, and our decontamination service will give you peace of mind that your products have been cleaned to the highest standard, making the entire experience hassle-free and cost effective.
Servicing and Service Contracts
Whether your mattresses need decontamination, your systems require annual servicing or you just require a one-off repair, MEDevice offers a one stop shop to fulfil all our client’s needs. Our streamlined service is quick, efficient and cost effective and will guarantee to maintain your equipment to the highest standards as well as prolong its working life.
We will arrange collection, organise the decontamination, repair or service and return the mattresses to your healthcare setting in full working order. We always use genuine parts and have expert knowledge of the entire MEDevice range.
We can design a tailored service to suit your settings requirements, either as a one off call out or a full service and maintenance contract.
We know how a breakdown in equipment can result in discomfort and stress for patients and their families, so all call outs are guaranteed to receive response within 24 hours, although we aim to have a response within 8 hours. Out of hours calls are managed by a dedicated on-call engineer who will be there to rectify and repair the breakdown.
MEDevice care, and our servicing contracts, emergency call out service, and decontamination unit will give you peace of mind that your products will always be maintained and cleaned to the highest standard with no hassle or large costs to you. Contact us to find out more….